How did you handle a situation where your team mate made a terrific mistake? Got angry? Shouted at the top of your voice? or did you surprise him by showing empathy? here is a report on forgiveness at workplace:
To err is human - to forgive is divine. And profitable!
Being unhappy with a situation can be understandable. But bursting out and behaving rash is not going to solve anything, but create more problems. It will not solve the current problem and it will not help you in preventing repetitions of such incidents.
Assume that you talk to this person with empathy, and at the end warn him about the consequences of repeating the same error. I am sure that he will be more conscious towards work and his commitment will be very high in the next project.
People don't make mistakes intentionally. Nobody will like to get an award for bad work. We don't work just for money. There is satisfaction, feeling of achievement, in the way we do the work. Helping a person to improve on what he is doing, irrespective of mistakes, is the biggest support a manger can provide. So forgiveness can indeed improve productivity, create better workplace and harmony in the team!
To err is human - to forgive is divine. And profitable!
Sarah presented a research project that demonstrates that workplaces with a culture of forgiveness had:
1. Lower levels of interpersonal conflict and stress
2. Higher levels of productivity
Apparently, revenge creates stress and lowers productivity, whereas a culture of forgiveness makes a company more efficient and more profitable. So forgiveness is good for business. Cool!
Being unhappy with a situation can be understandable. But bursting out and behaving rash is not going to solve anything, but create more problems. It will not solve the current problem and it will not help you in preventing repetitions of such incidents.
Assume that you talk to this person with empathy, and at the end warn him about the consequences of repeating the same error. I am sure that he will be more conscious towards work and his commitment will be very high in the next project.
People don't make mistakes intentionally. Nobody will like to get an award for bad work. We don't work just for money. There is satisfaction, feeling of achievement, in the way we do the work. Helping a person to improve on what he is doing, irrespective of mistakes, is the biggest support a manger can provide. So forgiveness can indeed improve productivity, create better workplace and harmony in the team!
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